Privacy & Data Protection

Privacy Policy
How We Protect Your Information

At AlcatrazTicketing.com, we are committed to safeguarding your personal information and providing transparency in how your data is collected, used, and protected.

Effective Date: March 1, 2025
Secure Transactions
Privacy Focused

By using our website or purchasing tickets, you agree to the practices outlined in this Privacy Policy.

Information We Collect
Personal InformationName, email, phone number, billing address, and payment details (processed securely by third-party providers).
Transaction DetailsBooking dates, ticket selections, number of guests, and preferences entered during checkout.
Technical DataIP address, device type, browser, operating system, and site usage collected via cookies and analytics tools.
CommunicationsCustomer support interactions, inquiries, and marketing preferences.
How We Use Your Information
Order ProcessingComplete purchases and deliver tickets.
Customer SupportRespond to inquiries and assist with bookings.
CommunicationsSend confirmations, updates, and optional marketing emails.
Site ImprovementsEnhance performance, usability, and personalization.
Legal ComplianceMeet regulatory and contractual obligations.
Payment & Security

We do not store full credit card numbers or CVV codes. Payments are processed securely through PCI-compliant providers using SSL encryption.

We implement commercially reasonable safeguards to protect your personal data during and after transactions.

Cookies & Tracking

We use cookies, pixels, and analytics tools (such as Google Analytics) to understand site usage, improve performance, and deliver relevant content and advertising.

You may disable cookies through your browser settings, though some features of the site may not function properly.

How We Share Information
Service ProvidersTour operators, payment processors, hosting providers, and support tools as needed to fulfill services.
Legal ComplianceWhen required by law or to protect rights and user safety.
Business TransfersIn the event of a merger, acquisition, or sale of assets.
No Data SalesWe do not sell or rent your personal information.
Your Rights & Choices

Depending on your location, you may have rights under laws such as GDPR and CCPA/CPRA, including the ability to access, update, or delete your data, request a copy of your information, and opt out of marketing communications.

To make a request, contact us at tickets@alcatrazticketing.com. Identity verification may be required.

Data Retention

We retain personal data only as long as necessary to complete transactions, comply with legal obligations, resolve disputes, and enforce agreements.

When no longer required, data is securely deleted or anonymized.

Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children. If such data is identified, it will be promptly removed.

International Data Transfers

If you access our site from outside the United States, your data may be processed in the U.S. or other jurisdictions where data protection laws may differ. We take steps to ensure appropriate safeguards are in place.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

AlcatrazTicketing.com
Email: tickets@alcatrazticketing.com